Director, Client Engagement

Location: Remote (U.S. Based)

Who We Are

RAIN Group delivers transformative client results through innovative sales training, coaching, and consulting solutions. We are committed to excellence, collaboration and fostering success both for clients and our team.

As a global leader in sales transformation, we empower individuals and organizations to achieve exceptional performance—and we’re growing rapidly. We’re looking for people who share our values and thrive in a fast-paced, dynamic environment where making an impact is at the heart of everything we do.

The Opportunity

We’re seeking an experienced and results-driven Director of Client Engagement who will lead client engagements with excellence, ensuring every interaction contributes to measurable client success. In this role, you’ll serve as the trusted advisor to senior client executives, managing complex projects and delivering value that strengthens relationships and grows accounts. As a senior leader, you’ll champion collaboration, mentor delivery teams, and uphold our commitment to delivering excellence at every stage of the engagement.

What You'll Do

• Drive Client Results: Serve as the primary point of contact for senior client executives, building trusted partnerships and ensuring projects align with strategic goals and deliver meaningful outcomes.
• Deliver Excellence at Speed: Manage end-to-end delivery of client engagements, meeting timelines, budgets, and performance goals with precision and agility.
• Foster Success Across the Team: Mentor and lead delivery teams, empowering them to achieve their potential and contribute to RAIN Group’s success.
• Ensure Dynamic Solution Design: Collaborate with internal teams to craft tailored solutions that address client needs and align with RAIN Group’s value proposition.
• Proactively Manage Risks: Identify potential risks early and lead both internal and client-facing processes to resolve issues quickly and effectively.
• Champion Openness: Communicate clearly and consistently with clients and internal stakeholders, fostering transparency, trust, and collaboration.

What You'll Bring

• A bachelor’s degree and a minimum of 10-15 years of professional experience in client management, sales, consulting or a related field
• Client-Centric Expertise: Demonstrated experience managing and expanding senior client relationships with a focus on measurable results and long-term success.
• Project Leadership Mastery: Strong commercial acumen and ability to lead complex, high-impact engagements across diverse stakeholders.
• Exceptional Communication Skills: Ability to present ideas and solutions persuasively and lead impactful client workshops and presentations, virtually and in person.
• Collaborative Leadership: Proven ability to lead and inspire high-performing teams, ensuring alignment and shared success.
• Problem-Solving Prowess: Adept at resolving challenges with speed, clarity, and confidence in dynamic and complex environments.
• Proficiency with Technology: Strong command of Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) and a readiness to adopt and master new technologies.

What Success Looks Like

• Client Results: Consistently delivering projects that meet or exceed client expectations and achieve exceptional Net Promoter Scores (NPS).
• Excellence at Speed: Ensuring engagements are delivered on time, on budget, and with measurable business outcomes.
• Commitment to the Success of Others: Expanding client relationships, growing account value, and fostering a culture of support and achievement within the delivery team.
• Openness: Building transparent, trusted partnerships with clients and cross-functional teams through clear communication and collaboration.

Why You'll Love Working Here

• Impact: Play a pivotal role in shaping RAIN Group’s growth and delivering exceptional client success across North America.
• Culture: Join a team that thrives on collaboration, excellence, and continuous learning.
• Growth: Be part of a fast-paced, dynamic environment where your leadership will make a lasting impact.
• Reward: Enjoy competitive compensation, professional development opportunities, and comprehensive benefits.

Ready to lead with purpose and deliver outstanding client results? 

Apply today and join RAIN Group as a leader in transforming organizations and careers!

To Apply

To apply, please submit your materials through the LinkedIn listing. 

No calls or agencies please.